Family Liaison Officer (FLO)

Hello my name is Yvonne Bailes I am your Family Liaison Officer here at Ellington Infant School. My role is to provide pastoral support to parents/carers with any issues or concerns you may have, either at home or in school. Sometimes all you need is a listening ear, someone to talk to in confidence. I can sign post you to other agencies who may have the expertise for your concern.

Part of my role is to monitor school attendance. If you have any questions or any concerns around your child’s attendance, I am able to support and advice you on this.

I am here most mornings to welcome your children into school. I work from 8.30-11.30 am. however, you can leave a message for me at the office and I shall contact you as soon as I can.

My aim is to support the school community in making life at Ellington a happy and thriving experience.

What can I help you with?

· Family relationships

· Housing or benefit issues

· Emotional advice and support

· Positive behaviour strategies for Parents/ Carers

· Attendance issues

· Domestic Abuse

· Assistance with forms and letters

· Assistance/support with appointments with outside agencies

· Organising workshops and courses for parents/ Carers  and children

· Healthy living


National Association of Child Contact Centres

Click here for information about local contact centres

Parenting Support

Being a parent is the hardest job in the world but can also be the most rewarding!
Our children don’t come with instructions, we all learn as we go along and we all make mistakes.
Click on any of the links below to access help, support and advice on families and parenting.
If anyone has any other links to information that may benefit others then please let me know.

Family Lives
Family Lives is a national charity providing help and support in all aspects of family life. We’re here for you 24 hours a day, seven days a week through our free Parentline. Whatever your family role or situation, we can help.  

A great site for parents. Advice, forums and information about local events and services.

Advice and support for single parents

Coffee Morning

Tuesdays in the Community Room 9 am – 10:15 am
Free Tea/Coffee & Biscuits
An opportunity to come and have a chat and meet other parents.
Younger children welcome
We regularly hold a PFA coffee morning where we discuss ways to raise money for the school.
There is no pressure to commit to anything but new ideas are always welcome.

Ellington Infant School. High Street, St Lawrence, Ramsgate. Kent. CT11 0QH

Tel: 01843 591638      Email: